Across the hospitality industry, a troubling shift has left a growing number of hotel guests feeling sidelined and targeted. Where front desks once prioritized guest hospitality, frequent travelers now report an increasingly hostile environment—one where staff dynamics supersede customer satisfaction, and legitimate complaints are met with defensiveness or retaliation.
Travel Tips
On Syros, in the heart of the Cyclades, a nonprofit called Syros Cats has spent three decades proving that free rent, sea views, and a few thousand grateful strays can add up to one of the most meaningful trips a cat lover will ever take.